Seasonal In-Room Dining Concierge

Newport Beach Country Club; Newport Beach (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Balboa Bay Resort in Newport Beach, CA is seeking an In-Room Dining Server for a seasonal role. You will deliver meals and amenities to guestrooms, assist with event set-ups, and maintain impeccable guest service throughout shifts.

The role requires basic food/beverage knowledge, strong communication, and the ability to upsell, while following health and safety guidelines. Must be 18+ and 21+ to serve alcohol; TIPS certification may be required.

Qualifications

• High school diploma or GED; 6 months related experience or training.
• Basic knowledge of food and beverage service and guest relations.
• Ability to use telephone and POS systems.
• Must be 18; 21 to serve alcohol; TIPS certification as scheduled.
• Good communication and interpersonal skills; positive attitude.
• Valid Driver's license if required to drive a golf cart.

Responsibilities

• Delivers food, beverage, and other amenities to guests using golf cart, hot box cart, or walking with a tray.
• Assists event staff with set-up, clean-up, and service of meeting/event rooms.
• Sets up food trays with proper settings and condiments; ensures order is complete before leaving the kitchen.
• Prepares cold items as required; describes menu items and prices; maintains knowledge of all items.
• Upsells food and beverage items to maximize profitability and processes payments.
• Balances cash and all payments; closes out tickets and vouchers accurately.
• Picks up trays and maintains cleanliness of service areas; follows sanitation guidelines.

Skills

Guest service excellence

Communication skills

Mathematical ability

POS system knowledge

Multitasking

Etiquette

Education

High school diploma or GED

Tools

POS terminal

Job description

Balboa Bay Resort in Newport Beach, CA is seeking an In-Room Dining Server for a seasonal role. You will deliver meals and amenities to guestrooms, assist with event set-ups, and maintain impeccable guest service throughout shifts.

The role requires basic food/beverage knowledge, strong communication, and the ability to upsell, while following health and safety guidelines. Must be 18+ and 21+ to serve alcohol; TIPS certification may be required.