In-Room Dining Concierge

The Waterfront Beach Resort; Huntington Beach (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

Go Hilton travel program

401(k) or Roth 401(k)

Job summary

The Waterfront Beach Resort, a Hilton Hotel, seeks an In Room Dining associate in Huntington Beach, CA. You will answer calls, take guest orders accurately, and ensure total guest satisfaction.

Responsibilities include upselling sides and beverages, entering orders, and settling checks, while coordinating with departments to deliver VIP amenities to guests. This role emphasizes hospitality, teamwork, and guest-centric service.

Qualifications

• Guest service experience required.
• Basic knowledge of food and beverage service.
• Food service certification required.

Responsibilities

• Answer In Room Dining calls and take guest orders accurately.
• Upsell sides, desserts and beverages to enhance profitability.
• Enter orders into the computerized system and settle checks upon delivery.
• Coordinate with departments for VIP amenities setup and delivery.

Skills

Guest service experience

Food & beverage knowledge

Food service certification

Job description

The Waterfront Beach Resort, a Hilton Hotel, seeks an In Room Dining associate in Huntington Beach, CA. You will answer calls, take guest orders accurately, and ensure total guest satisfaction.

Responsibilities include upselling sides and beverages, entering orders, and settling checks, while coordinating with departments to deliver VIP amenities to guests. This role emphasizes hospitality, teamwork, and guest-centric service.