In-Room Dining Concierge

Montage International; Chicago, Northern (IL, KY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free meals

Uniforms & cleaning

Hotel discounts

Associates’ events throughout the year

401k with company matching

Job summary

Pendry Chicago is seeking an in-room dining server to deliver exceptional service in a luxury hotel setting. You will assist guests with menus, take orders, and ensure timely, accurate service while maintaining high standards of hospitality.

Join a team focused on creating WOW moments. The role offers benefits like free meals, uniforms, hotel discounts, and opportunities for growth within a vibrant hospitality group.

Qualifications

• One year minimum of experience in food and beverage operations.
• Prior Micros or other systems experience is a plus.
• Luxury hotel experience is a plus.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.

Responsibilities

• Ensure food and beverages are served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients.
• Take food and beverage orders accurately and efficiently, recording special requests.
• Anticipate guest needs, such as refilling drinks and clearing plates.
• Promote menu items and promotions to increase sales and enhance the dining experience.
• Adhere to cleaning and safety standards.
• Attend daily pre-shift meetings.
• Follow the food and beverage sequence of service with attention to detail.
• Deliver WOW moments and guest satisfaction.
• Perform additional duties as assigned.

Skills

Basic communication skills

Team collaboration

Tools

Micros

Job description

Pendry Chicago is seeking an in-room dining server to deliver exceptional service in a luxury hotel setting. You will assist guests with menus, take orders, and ensure timely, accurate service while maintaining high standards of hospitality.

Join a team focused on creating WOW moments. The role offers benefits like free meals, uniforms, hotel discounts, and opportunities for growth within a vibrant hospitality group.