In-Room Dining Concierge

Careers - Langham Hospitality Group; United States; Vor Ort; USD 29.000 - 37.000; Teilzeit

Benefits dieser Stelle

Vacation pay

401k match

Pet insurance

Free meals on duty

Uniforms provided

Free hotel stays

Discounted parking

Zusammenfassung

The Langham, Chicago is seeking an In-Room Dining Associate to answer guest calls, take orders and ensure timely delivery of food and beverages to guest rooms. You will use the POS to process orders, handle payments, and support the dining team during busy periods in a luxury hotel setting.

Applicants should have 2+ years of in-room dining or luxury hotel F&B experience, a high school diploma, and familiarity with POS systems.

Qualifikationen

• High School diploma preferred.
• Luxury hotel F&B experience preferred.
• 2 years In-Room Dining experience preferred.
• Knowledge of Food & Beverage POS systems preferred.
• CPR/First Aid training preferred.

Aufgaben

• Answer guests' calls and take in-room dining orders.
• Document orders and repeat items back to ensure accuracy.
• Input orders into POS for kitchen and note special requests.
• Assist with ringing up and posting charges to guest folios.
• Support service staff during peaks and prepare service trays.
• Respond to guest complaints positively and propose solutions.
• Keep supervisor informed of issues requiring action.
• Perform general cleaning tasks and maintain health standards.
• Support additional duties as assigned by supervisor.

Kenntnisse

F&B knowledge

POS systems

English writing

Dexterity

English communication

Ausbildung

High School diploma

Hospitality degree

First Aid training

POS systems knowledge

Tools

POS systems

Jobbeschreibung

The Langham, Chicago is seeking an In-Room Dining Associate to answer guest calls, take orders and ensure timely delivery of food and beverages to guest rooms. You will use the POS to process orders, handle payments, and support the dining team during busy periods in a luxury hotel setting.

Applicants should have 2+ years of in-room dining or luxury hotel F&B experience, a high school diploma, and familiarity with POS systems.