In‑Room Dining Concierge

The Little Nell; Aspen (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Employee Ski Pass

Dependent Ski Passes

Job summary

The Little Nell in Aspen seeks an In‑Room Dining Server to deliver food and beverages to guest rooms with prompt, professional service, accuracy, and hospitality. This role reports to the In Room Dining Manager and emphasizes personalized guest experiences.

Candidates should have strong menu knowledge, wine basics, excellent communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• Six months related experience required.
• High School Diploma or equivalent preferred.
• Excellent verbal communication and guest service.

Responsibilities

• Deliver food and beverages to guest rooms promptly and professionally.
• Ensure accuracy of orders, presentation, and adherence to hotel service standards.
• Set up and serve meals in a courteous and efficient manner.
• Provide menu recommendations and answer guest inquiries regarding food and beverages.
• Maintain cleanliness and organization of in-room dining trays, carts, and work areas.
• Process guest orders via phone, ensuring clarity and special requests are accommodated.
• Collaborate with kitchen and other departments to ensure seamless service.
• Uphold hotel policies, procedures, and brand standards in all interactions.
• Handle guest requests and concerns promptly to ensure satisfaction.

Skills

Guest service

Communication

Time management

Multi-tasking

POS systems

Food knowledge

Wine knowledge

Professionalism

Education

High School Diploma or equivalent

Tools

POS systems

Job description

The Little Nell in Aspen seeks an In‑Room Dining Server to deliver food and beverages to guest rooms with prompt, professional service, accuracy, and hospitality. This role reports to the In Room Dining Manager and emphasizes personalized guest experiences.

Candidates should have strong menu knowledge, wine basics, excellent communication, and the ability to work flexible hours including nights and weekends.