In-Person Office Assistant — Customer Support & Admin

Pierce County; Tacoma (WA); On-site; USD 40,000 - 52,000; Full time

Job summary

Pierce County is hiring an in-person administrative professional in Tacoma to support the Energy Assistance Program. You will greet residents, assist with applications, answer questions, and process requests on-site.

This role emphasizes customer service, data entry, and office administration in a busy county department. A background check is required, and day-to-day work involves handling sensitive information with professionalism.

Qualifications

• Minimum one year of general clerical work experience.
• Strong proofreading and data entry abilities.
• Background check required.

Responsibilities

• Prepare routine correspondence and ensure correct grammar, spelling, punctuation and capitalization on department documents.
• Organize and retrieve information from files and records.
• Process routine to moderately complex forms and applications; verify data and assist with questions.
• Assist in data searches and evaluation to meet defined objectives.
• Support customers in person and on the phone with applications and requests.

Skills

Customer service

Office administration

Data entry

Communication

Tools

Microsoft Office

Job description

Pierce County is hiring an in-person administrative professional in Tacoma to support the Energy Assistance Program. You will greet residents, assist with applications, answer questions, and process requests on-site.

This role emphasizes customer service, data entry, and office administration in a busy county department. A background check is required, and day-to-day work involves handling sensitive information with professionalism.