Office Administrator for Customer Service Leadership

City of Tacoma; United States; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Telework on limited basis

Job summary

City of Tacoma is seeking an Office Administrator for TPU Customer Service to provide direct administrative and operational support to the senior management team. You will manage calendars, anticipate deadlines, and draft materials for leadership review.

This role coordinates with HR, the Public Utility Board, and other stakeholders, ensuring timely responses and smooth division operations. Telework may be available on a limited basis, with a hybrid work option depending on business needs.

Qualifications

• Minimum education: High School Diploma or GED.
• Minimum experience: 5 years in office administration and/or program support with at least 1 year at advanced level.
• Experience coordinating administrative initiatives and working with multiple stakeholders.

Responsibilities

• Provide direct administrative and operational support to division leadership.
• Manage complex scheduling and calendars, identify conflicts and priorities.
• Draft, edit, and coordinate sensitive correspondence and reports.
• Coordinate travel, training, reimbursements, purchasing, and invoices.
• Coordinate with HR, Legal, and other stakeholders for processes.

Skills

Administrative coordination

Schedule management

Communication

Relationship building

Education

High School Diploma or GED

Job description

City of Tacoma is seeking an Office Administrator for TPU Customer Service to provide direct administrative and operational support to the senior management team. You will manage calendars, anticipate deadlines, and draft materials for leadership review.

This role coordinates with HR, the Public Utility Board, and other stakeholders, ensuring timely responses and smooth division operations. Telework may be available on a limited basis, with a hybrid work option depending on business needs.