In-Person Client Service Concierge (Tax Season)

H&R Block, Inc.; Charleston (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in-person. You will support daily office operations and work with tax professionals to ensure a smooth client experience.

Role requires strong communication, multitasking, and availability for evenings and weekends during tax season; in-person duties at the office are essential for success.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborates with team and serves clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills; attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Welcome clients and manage the receptionist area.
• Support daily office operations and client scheduling.
• Collaborate with tax professionals to ensure smooth client flow.

Skills

Client service

Reception

Multitasking

Office software

Evening/weekend availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in-person. You will support daily office operations and work with tax professionals to ensure a smooth client experience.

Role requires strong communication, multitasking, and availability for evenings and weekends during tax season; in-person duties at the office are essential for success.