In-Person Claims Recovery Collector (Trainable)

Wilber Group; Bloomington (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Uncapped commissions

Health, Dental, Vision

401k with Match

PTO and holidays

Life insurance 25k

Free breakfast

Career path

Job summary

Wilber Group in Bloomington, IL is hiring an in-person, trainable Collector for our Claims Recovery Team. The role starts with a base pay of $19.00 per hour, or $21.00 per hour if bilingual in Spanish, plus uncapped commissions and a comprehensive benefits package.

You will make and receive calls to reconcile insurance claims, document conversations and payments, and negotiate repayment plans. A High School diploma or GED is required; you must be detail-oriented, have strong communication, and

Qualifications

• Attention to detail required for reconciliations and documentation.
• Strong communication skills needed for customer interactions and team collaboration.
• Professional and friendly behavior expected in a high-volume, in-person environment.

Responsibilities

• Make outbound calls to customers/debtors informing of filed claims.
• Provide clarity on filed claims and answer inquiries from customers.
• Accurately process payments via card and ACH.
• Accurately notate files of conversations and payments received.
• Negotiate repayment and financial plans to recover assets for clients.
• Learn and apply provided materials on company software, laws, and industry standards to ensure compliance and optimize recovery.

Skills

Attention to detail

Communication

Professional demeanor

Education

High School diploma or GED

Job description

Wilber Group in Bloomington, IL is hiring an in-person, trainable Collector for our Claims Recovery Team. The role starts with a base pay of $19.00 per hour, or $21.00 per hour if bilingual in Spanish, plus uncapped commissions and a comprehensive benefits package.

You will make and receive calls to reconcile insurance claims, document conversations and payments, and negotiate repayment plans. A High School diploma or GED is required; you must be detail-oriented, have strong communication, and