In-Office Warehouse Lending Specialist – Collateral

First-Bank; Plano (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

First Bank is seeking a Warehouse Lending Client Specialist in Plano, TX. This client-facing role handles collateral notes, ensuring safekeeping and precise release to investors.

You will manage warehouse shipping, collateral tracking, daily settlements, and wires as needed, while maintaining strict compliance and timely professional communication with clients and internal teams. This is an in-office position, Monday–Friday, 8:30am–5:00pm.

Qualifications

• Experience handling collateral to client investors and ensuring compliance with takeout requirements.
• Verify original borrowers' signatures; manage daily mail drops.
• Track missing collateral and manage promissory notes reporting.
• Perform MERS assignments in the MERS database when applicable.
• Maintain investor endorsement verbiage; communicate changes with management and shipping teams.
• Communicate with clients professionally and promptly.
• Assist with daily settlements.
• Cross-train with other departments.
• Complete required regulatory compliance training.

Responsibilities

• Receives, processes and ships collateral to the final takeout investor.
• Ensures the collateral meets all requirements for the selected takeout investor.
• Manages the missing collateral report by tracking Promissory Notes.
• Completes the MERS assignment in the MERS database when applicable.
• Maintains current investor endorsement verbiage and communicates changes.
• Corresponds with clients in a timely, respectful, and professional manner.
• Processes settlements daily and supports wiring activities.
• Cross-trains with other departments as needed.
• Completes required regulatory compliance training.

Skills

Collateral handling

Client communication

Settlement processing

Missing collateral tracking

MERS database usage

Investor endorsement management

Cross-team collaboration

Regulatory compliance training

Document handling

Tools

MERS database

Job description

First Bank is seeking a Warehouse Lending Client Specialist in Plano, TX. This client-facing role handles collateral notes, ensuring safekeeping and precise release to investors.

You will manage warehouse shipping, collateral tracking, daily settlements, and wires as needed, while maintaining strict compliance and timely professional communication with clients and internal teams. This is an in-office position, Monday–Friday, 8:30am–5:00pm.