Warehouse Lending Specialist

First-Bank; Plano (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

First Bank is seeking a Warehouse Lending Client Specialist in Plano, TX. This client-facing role handles collateral notes, ensuring safekeeping and precise release to investors.

You will manage warehouse shipping, collateral tracking, daily settlements, and wires as needed, while maintaining strict compliance and timely professional communication with clients and internal teams. This is an in-office position, Monday–Friday, 8:30am–5:00pm.

Qualifications

• Experience handling collateral to client investors and ensuring compliance with takeout requirements.
• Verify original borrowers' signatures; manage daily mail drops.
• Track missing collateral and manage promissory notes reporting.
• Perform MERS assignments in the MERS database when applicable.
• Maintain investor endorsement verbiage; communicate changes with management and shipping teams.
• Communicate with clients professionally and promptly.
• Assist with daily settlements.
• Cross-train with other departments.
• Complete required regulatory compliance training.

Responsibilities

• Receives, processes and ships collateral to the final takeout investor.
• Ensures the collateral meets all requirements for the selected takeout investor.
• Manages the missing collateral report by tracking Promissory Notes.
• Completes the MERS assignment in the MERS database when applicable.
• Maintains current investor endorsement verbiage and communicates changes.
• Corresponds with clients in a timely, respectful, and professional manner.
• Processes settlements daily and supports wiring activities.
• Cross-trains with other departments as needed.
• Completes required regulatory compliance training.

Skills

Collateral handling

Client communication

Settlement processing

Missing collateral tracking

MERS database usage

Investor endorsement management

Cross-team collaboration

Regulatory compliance training

Document handling

Tools

MERS database

Job description

The Warehouse Lending Specialist position is a client-facing with internal duties and responsibilities. This person will be expected to correspond to clients in a timely, respectful, and professional manner. This role is in office Monday - Friday, 8:30am - 5:00pm.

Collateral - Warehouse Lending Client Specialist will receive, process, and release all collateral(notes). The mortgage note is a negotiable instrument and should be safely kept with standards of care like other negotiable instruments.

This role is responsible for the safekeeping of the note, in a fire-proof vault, while the note is in First Bank's possession. Once instructed the Warehouse Lending Client Specialist will prepare the notes for release by registering the collateral into the warehouse database and stamping and endorsing each note to the takeout investors. They will ensure accuracy in reviewing, packaging, and investor selection prior to releasing the collateral.

Warehouse Lending Client Specialist will help manage the missing collateral report to ensure collateral is received and processed according to policy - procedures.

They will manage the warehouse shipping email inbox and the collateral note tracking spreadsheet as well as perform monthly audits of the collateral stored in our note vault.

Settlements - Warehouse Lending Client Specialist will process daily settlements and help manage the wires email inbox.

Funding - Warehouse Lending Client Specialist will be backup to the Funding Coordinator and the backup for processing additional wires, as needed.

Qualifications, Competencies and Skills

• Receives, processes and ships collateral to the final takeout investor. Ensures the collateral meets all requirements for the selected takeout investor.
• Must confirm borrowers signatures are original, not copies. Ships all daily collateral release requests and makes the daily mail drop, on or off site.
• Manages the missing collateral report by tracking Promissory Notes that have not been received within the period allotted.
• Completes the MERS assignment in the MERS database (members.mersinc.org), when applicable.
• Maintains current and accurate Investor endorsement verbiage at all times. Engages in frequent communication with management and client's shipping team to keep abreast of any pertinent investor changes.
• Responsible for corresponding with clients in a timely, respectful, and professional manner.
• Will assist in processing settlements, daily.
• Cross-trains with other departments to assist when other team members are out.
• Completes, and passes, all required regulatory compliance training as assigned by the Bank.

Compensation Disclosure

The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the stated range. The range is driven by the geographic location of the anticipated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance.

A reasonable estimate of the current pay range is $26.00 - $32.00 an hour.

About Us

Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.

Diversity

At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.

First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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