In-Office Vehicle Estimating & Admin Support

ICBC; United States; Remote; USD 27,000 - 38,000; Full time

Job summary

ICBC is seeking an Estimating Support Assistant to provide estimating and administrative support across multiple BC offices. This full-time, on-site role involves visiting salvage yards in New Westminster, Abbotsford, Nanaimo, Victoria, Vernon and Prince George to collect information and photograph vehicles for documentation.

You will upload files, run checks, and support estimators and adjusters while maintaining accurate records.

Qualifications

• Excellent organizational and multi-tasking abilities.
• Strong administrative skills and able to use a variety of tools.
• Experience with digital cameras and image capture.
• Basic automotive knowledge including vehicle types, descriptions and parts.
• Good understanding of computers and common applications.
• Ability to clearly communicate information to customers.
• Able to work in all weather conditions.
• Valid Class 5 Driver's License.
• Knowledge of relevant claims and material damage policies will be an asset.

Responsibilities

• Driving to tow yards, repair facilities, residences, and off-site locations to collect information on damaged vehicles.
• Creating detailed descriptions of vehicle conditions.
• Taking digital images that support written documentation.
• Uploading documents, images and notes into the system for Estimators and Adjusters to review.
• Retrieving, documenting, recording and making notes to files as well as loading and storing estimates and supplements.
• Running fair values using related systems and checks against other online sources of information.
• Providing general support to Estimators as required.

Skills

Organization

Multitasking

Administrative skills

Image capture

Communication

Driver's license

Computer literacy

Customer service

Weather adaptability

Claims knowledge

Job description

ICBC is seeking an Estimating Support Assistant to provide estimating and administrative support across multiple BC offices. This full-time, on-site role involves visiting salvage yards in New Westminster, Abbotsford, Nanaimo, Victoria, Vernon and Prince George to collect information and photograph vehicles for documentation.

You will upload files, run checks, and support estimators and adjusters while maintaining accurate records.