In-Office Training Content Developer

Benchmark International; Tampa (FL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Standard holidays

Birthday holidays

Community service days

Medical, dental, vision, and AD&D

401k with company matching

FSA/HSA

Dependent care assistance

Job summary

Benchmark International’s global headquarters in Tampa is seeking an experienced Training Content Developer to design, develop, and maintain engaging learning experiences that support onboarding, professional development, sales enablement, and operational excellence across the organization.

Working with subject matter experts to transform complex concepts into SCORM‑compliant courses using Articulate 360 or iSpring Suite, you will create facilitator guides, workbooks, assessments, and knowledge

Qualifications

• Bachelor's degree in Instructional Design, Education, Technical Communication, Organizational Development, or a related field preferred.
• Five or more years of business professional instructional design, learning and development, corporate training, or curriculum development experience.
• Demonstrated experience developing instructor-led and eLearning training programs for adult learners.
• Experience creating SCORM-compliant courses using Articulate 360, iSpring Suite, or comparable authoring software.
• Strong instructional writing, editing, and visual presentation skills.
• Experience working within Microsoft 365, SharePoint, and Learning Management Systems (LMS).
• Exceptional organizational skills with the ability to manage multiple concurrent projects and deadlines.
• Strong interpersonal and communication skills with the ability to collaborate across all levels of the organization.
• Experience using modern AI tools for content development, including Claude, ChatGPT, NotebookLM, or similar platforms.
• Proficiency in Microsoft PowerPoint, Word, Excel, and related productivity applications.
• Experience developing sales training, professional services training, financial services training, or corporate onboarding programs is preferred.
• Ability to work full-time in the office as this is not a remote or hybrid position.
• Professional business attire is required.

Responsibilities

• Design, develop, and maintain instructor-led, virtual, self-paced, and eLearning training programs that support employee onboarding, role-specific development, compliance, and continuing education.
• Collaborate with subject matter experts across M&A, Marketing, Operations, Human Resources, Technology, and Executive Leadership to gather information and develop accurate, engaging learning content.
• Translate complex business concepts, financial terminology, and operational processes into learner-focused instructional materials.
• Create SCORM-compliant eLearning courses using authoring tools such as Articulate 360, iSpring Suite, or similar platforms.
• Develop facilitator guides, participant workbooks, presentations, job aids, reference guides, assessments, quizzes, and knowledge checks.
• Maintain training documentation, version control, and learning content libraries within Microsoft 365 and SharePoint.
• Develop onboarding curriculum for new hires and ongoing professional development programs for employees across multiple departments.
• Partner with department leadership to identify training needs, evaluate learning effectiveness, and continuously improve instructional content.
• Support the development of internal communications, process documentation, and knowledge management resources as organizational needs evolve.
• Utilize modern AI-assisted content development tools, including Claude, ChatGPT, NotebookLM, and similar technologies, to improve efficiency and enhance learning materials.
• Stay current on instructional design methodologies, adult learning principles, learning technologies, and industry best practices.
• Participate in proactive team efforts to achieve departmental and company goals.
• Comply with all company policies, practices, and procedures while performing additional duties as assigned.

Skills

Instructional design

Technical writing

Project management

Education

Instructional Design

Education

Technical Communication

Organizational Development

Tools

Articulate 360

iSpring Suite

Microsoft 365

SharePoint

LMS

Job description

Benchmark International’s global headquarters in Tampa is seeking an experienced Training Content Developer to design, develop, and maintain engaging learning experiences that support onboarding, professional development, sales enablement, and operational excellence across the organization.

Working with subject matter experts to transform complex concepts into SCORM‑compliant courses using Articulate 360 or iSpring Suite, you will create facilitator guides, workbooks, assessments, and knowledge