In-Office Therapy Care Specialist – Specialty Infusion

Soleo Health, Inc.; Norcross (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Wages

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Affordable Medical, Dental, & Vision

Company Paid Disability & Basic Life

HSA & FSA Options

Education Assistance Program

Job summary

Soleo Health, Inc. seeks a Full-time Therapy Care Specialist to support specialty infusion pharmacy patients in Norcross, GA and surrounding areas.

This in-office role collaborates under a Pharmacist to oversee patient dispense logistics, data capture, and care coordination across the continuum. The position requires a Pharmacy Technician license in the relevant state, 1+ year of experience, and preferred scheduling experience for specialty infusions.

Qualifications

• Prior experience in home infusion, compounding and/or specialty pharmacy required.
• High School Diploma or equivalent.
• Licensed Pharmacy Technician required for the state referenced in posting.
• PTCB or NHA Certification Preferred.
• Prior customer service/patient services experience.
• Basic to intermediate efficiency with Microsoft Excel, Word and Outlook; other programs knowledge listed in posting.

Responsibilities

• Act as single point of contact for specialty patients and liaison with branch personnel to coordinate timely medication dispense and delivery.
• Work under supervision of specialty pharmacist to capture assessment data, ascertain patient supply needs, and schedule new and refill deliveries.
• Run daily and weekly pharmacy reports as needed.
• Answer phones and transfer calls, monitor faxes and refill queues.
• Send orders to physicians for signature.
• Work with intake/reimbursement staff to maintain active patient insurance coverage and pursue authorizations and re-authorizations.

Skills

Pharmacy Technician

Customer Service

Scheduling

Data entry

Education

High School Diploma or equivalent

Licensed Pharmacy Technician

Tools

Insight

CPR+

Genesys

Citus

AlayaCare

Job description

Soleo Health, Inc. seeks a Full-time Therapy Care Specialist to support specialty infusion pharmacy patients in Norcross, GA and surrounding areas.

This in-office role collaborates under a Pharmacist to oversee patient dispense logistics, data capture, and care coordination across the continuum. The position requires a Pharmacy Technician license in the relevant state, 1+ year of experience, and preferred scheduling experience for specialty infusions.