In-Office Therapy Care Specialist | Infusion Pharmacy

Soleo Health

Durham (NC)

On-site

USD 42,000 - 62,000

Full time

14 days+
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Benefits offered by this job

Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision
Company Paid Disability & Basic Life
HSA & FSA Options
Education Assistance Program

Job summary

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Morrisville, NC. The role involves coordinating patient care across all layers of the care continuum, working under a pharmacist to oversee dispense logistics and data capture, and ensuring timely deliveries.

Must be able to work 100% in-office with a Monday–Friday 8:30am–5pm CST schedule and NC Pharmacy Technician licensure.

Qualifications

  • Prior experience in home infusion, compounding or specialty pharmacy is required.
  • High school diploma or equivalent; NC Pharmacy Technician license required.
  • Experience with scheduling patient deliveries and authorizations is preferred.

Responsibilities

  • Act as single point of contact for specialty patients and coordinate timely medication dispense and delivery.
  • Under supervision of specialty pharmacist to capture assessment data and shipping needs.
  • Run daily/weekly pharmacy reports and manage refill queues.
  • Answer phones, perform warm transfers, monitor faxes and refill workflows.
  • Coordinate authorizations, renewals, and insurance verification with billing teams.
  • Document all patient interactions in the designated system.
  • Complete required therapy training and ensure compliant care delivery.

Skills

Home infusion experience
Pharmacy technician experience
Customer service

Education

High School Diploma or equivalent
Licensed Pharmacy Technician (North Carolina)

Tools

Microsoft Excel
Word
Outlook
CPR+
Insight
Citus
Genesys
Paylocity

Job description

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Morrisville, NC. The role involves coordinating patient care across all layers of the care continuum, working under a pharmacist to oversee dispense logistics and data capture, and ensuring timely deliveries.

Must be able to work 100% in-office with a Monday–Friday 8:30am–5pm CST schedule and NC Pharmacy Technician licensure.

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