In-Office Therapy Care Specialist | Infusion Pharmacy

Soleo Health; Durham (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Wages

401(k) with a Match

Referral Bonus

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Affordable Medical, Dental, & Vision

Company Paid Disability & Basic Life

HSA & FSA Options

Education Assistance Program

Job summary

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Morrisville, NC. The role involves coordinating patient care across all layers of the care continuum, working under a pharmacist to oversee dispense logistics and data capture, and ensuring timely deliveries.

Must be able to work 100% in-office with a Monday–Friday 8:30am–5pm CST schedule and NC Pharmacy Technician licensure.

Qualifications

• Prior experience in home infusion, compounding or specialty pharmacy is required.
• High school diploma or equivalent; NC Pharmacy Technician license required.
• Experience with scheduling patient deliveries and authorizations is preferred.

Responsibilities

• Act as single point of contact for specialty patients and coordinate timely medication dispense and delivery.
• Under supervision of specialty pharmacist to capture assessment data and shipping needs.
• Run daily/weekly pharmacy reports and manage refill queues.
• Answer phones, perform warm transfers, monitor faxes and refill workflows.
• Coordinate authorizations, renewals, and insurance verification with billing teams.
• Document all patient interactions in the designated system.
• Complete required therapy training and ensure compliant care delivery.

Skills

Home infusion experience

Pharmacy technician experience

Customer service

Education

High School Diploma or equivalent

Licensed Pharmacy Technician (North Carolina)

Tools

Microsoft Excel

Word

Outlook

CPR+

Insight

Citus

Genesys

Paylocity

Job description

Soleo Health is seeking a Therapy Care Specialist to support our specialty infusion pharmacy in Morrisville, NC. The role involves coordinating patient care across all layers of the care continuum, working under a pharmacist to oversee dispense logistics and data capture, and ensuring timely deliveries.

Must be able to work 100% in-office with a Monday–Friday 8:30am–5pm CST schedule and NC Pharmacy Technician licensure.