In-Office Teller: Elevate Customer Experience

Fairygodboss; Leesburg (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid holidays

Educational assistance

Wellness program

Job summary

PNC is seeking a Teller in its Retail Branch in Leesburg, FL. This in-office role emphasizes customer service, financial guidance, and accurate transaction handling to support customer wellbeing.

The position focuses on engaging customers, identifying banking opportunities, and referring them to branch staff as needed. A collaborative environment is offered with emphasis on adherence to policies and operational excellence.

Qualifications

• Customer-focused and accurate in handling financial transactions.
• Ability to explain product options and guide customers to suitable solutions.
• Comfort with using digital tools to support transactions and service.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring teller and branch daily operations are completed efficiently and accurately.

Skills

Customer service

Banking

Cash handling

Identifying opportunities

Leveraging technology

Proactive sales

Education

No Degree

Job description

PNC is seeking a Teller in its Retail Branch in Leesburg, FL. This in-office role emphasizes customer service, financial guidance, and accurate transaction handling to support customer wellbeing.

The position focuses on engaging customers, identifying banking opportunities, and referring them to branch staff as needed. A collaborative environment is offered with emphasis on adherence to policies and operational excellence.