Bank Teller: Customer-Centric Service & Growth

Fairygodboss; Leesburg (VA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Job summary

PNC is seeking a Full Time Teller based in Leesburg, Virginia, to deliver a unique customer experience and educate customers on banking options. You will identify opportunities during conversations and refer to branch staff while engaging customers in lobby activities.

The role emphasizes accuracy, adherence to policies, and maintaining smooth teller operations. In-office culture and benefits accompany this position, with base salary noted and incentives based on performance.

Qualifications

• Experience handling customer interactions and educating customers on banking options.
• Ability to identify banking opportunities and make referrals to branch staff.
• Familiarity with policies and procedures and accurate, efficient operations.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Identifies opportunities through conversations with customers and refers to branch staff.
• Performs lobby engagement to position PNC products and educate on options for managing transactions.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Leesburg, Virginia, to deliver a unique customer experience and educate customers on banking options. You will identify opportunities during conversations and refer to branch staff while engaging customers in lobby activities.

The role emphasizes accuracy, adherence to policies, and maintaining smooth teller operations. In-office culture and benefits accompany this position, with base salary noted and incentives based on performance.