Teller: Elevate Customer Experience & Financial Wellness

PNC Financial Services Group, Inc.; Tucson (AZ); Hybrid; USD 21,000 - 30,000; Full time

Job summary

PNC Financial Services Group, Inc. in Tucson seeks a friendly teller/customer service associate to deliver a personalized experience, build loyalty, and identify opportunities to help customers meet their financial goals.

You will handle diverse customer interactions, educate on product options, refer opportunities to branch staff, engage in lobby activities, and apply product knowledge to resolve issues while adhering to policies and ensuring accurate branch operations.

Responsibilities

• Delivers a unique customer experience to boost loyalty and wallet share.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during interactions and refers as appropriate.
• Engages customers in the lobby to position PNC products.
• Educates on managing transactions using technology and tools.
• Applies product and procedural knowledge to solve problems.
• Follows policies and maintains sound judgment.
• Ensures teller and branch daily operations are efficient and accurate.

Job description

PNC Financial Services Group, Inc. in Tucson seeks a friendly teller/customer service associate to deliver a personalized experience, build loyalty, and identify opportunities to help customers meet their financial goals.

You will handle diverse customer interactions, educate on product options, refer opportunities to branch staff, engage in lobby activities, and apply product knowledge to resolve issues while adhering to policies and ensuring accurate branch operations.