Customer-First Teller: Elevate Banking Experience

PNC Financial Services Group, Inc.; Prescott Valley (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Prescott Valley, AZ, is hiring for a full-time Teller to deliver a welcoming, efficient service experience. You will handle a variety of customer interactions, educate clients on alternatives, and identify banking opportunities to support branch goals.

The role emphasizes accurate cash handling, adherence to policies, and using digital tools to assist customers. No degree is required, and while prior teller experience helps, we welcome motivated candidates

Qualifications

• No university degree required; a combination of education and experience may be considered.
• Previous banking or teller experience is not required, training is provided.
• Ability to learn products and procedures and apply them in customer interactions.

Responsibilities

• Deliver a friendly customer experience and educate on banking options.
• Process transactions and maintain accuracy in daily operations.
• Identify banking opportunities and refer to branch staff when appropriate.
• Promote PNC products and leverage technology to assist customers.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Prescott Valley, AZ, is hiring for a full-time Teller to deliver a welcoming, efficient service experience. You will handle a variety of customer interactions, educate clients on alternatives, and identify banking opportunities to support branch goals.

The role emphasizes accurate cash handling, adherence to policies, and using digital tools to assist customers. No degree is required, and while prior teller experience helps, we welcome motivated candidates