In-Office Teller: Elevate Customer Experience & Banking

PNC; Payson (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with PNC match

Pension and stock purchase plans

Paid time off

11 paid holidays

Job summary

PNC in Payson, AZ is seeking a Teller to deliver a personalized customer experience focused on financial wellbeing. You will handle various customer interactions, educate on banking options, and identify opportunities to refer customers to branch staff.

Join a team that emphasizes in-office collaboration, risk management, and service excellence. No degree required; prior experience not mandatory, with comprehensive benefits and a supportive culture.

Qualifications

• No university degree required; high school diploma, GED, or equivalent acceptable.
• In lieu of a degree, a comparable combination of education, certification(s) and experience may be considered.
• Roles at this level typically do not require significant prior experience or product knowledge.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC in Payson, AZ is seeking a Teller to deliver a personalized customer experience focused on financial wellbeing. You will handle various customer interactions, educate on banking options, and identify opportunities to refer customers to branch staff.

Join a team that emphasizes in-office collaboration, risk management, and service excellence. No degree required; prior experience not mandatory, with comprehensive benefits and a supportive culture.