In-Office Teller: Elevate Customer Banking Experience

PNC Bank NA; Oakmont (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision

Life insurance

Short and long-term disability

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC is seeking a Teller in Oakmont, PA to deliver a high-quality customer experience across a range of banking interactions. This in-office role emphasizes financial wellbeing, product education, and referrals to branch staff.

You will participate in lobby engagement, leverage technology to assist customers, and help maintain accurate daily operations. No degree is required; prior experience is not mandatory, with a pathway to learn and grow within the Retail Banking team.

Qualifications

• No university/college degree required.
• Prior experience not required; a combination of education, certifications or experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing and loyalty while increasing wallet share.
• Processes a variety of customer interactions and educates customers on alternatives.
• Identifies banking opportunities and refers to branch staff when appropriate.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing transactions using technology and resources.
• Applies product and procedural knowledge to solve customer problems and ensures efficient operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Sales Competencies

Attention to Detail

Addressing Customer Needs

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Teller in Oakmont, PA to deliver a high-quality customer experience across a range of banking interactions. This in-office role emphasizes financial wellbeing, product education, and referrals to branch staff.

You will participate in lobby engagement, leverage technology to assist customers, and help maintain accurate daily operations. No degree is required; prior experience is not mandatory, with a pathway to learn and grow within the Retail Banking team.