Part-Time Teller: Elevate Customer Banking Experience

PNC; Kingston (Luzerne County); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Job summary

PNC is seeking a Part Time Teller based in Kingston, PA. This in-office position focuses on delivering a personalized customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff. You will support daily teller operations while upholding PNC policies and risk controls.

The role emphasizes customer service, basic banking product knowledge, and effective use of technology to assist customers with transactions and financial decisions.

Qualifications

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience to accomplish primary duties.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• No degree required for this part-time teller position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Part Time Teller based in Kingston, PA. This in-office position focuses on delivering a personalized customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff. You will support daily teller operations while upholding PNC policies and risk controls.

The role emphasizes customer service, basic banking product knowledge, and effective use of technology to assist customers with transactions and financial decisions.