In-Office Sales & Marketing Support Specialist

compassbusinesssolutionsinc; Markham (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Year-end bonus potential

Collaborative team

Career growth

Vacation & sick time

Health insurance

STD

401(k) with match

In-person work

Job summary

Raco Steel Company is seeking a full-time Sales Assistant to join the growing sales team in the South Suburban Chicago area. The role supports order processing, customer inquiries, and sales/marketing activities while learning CRM and ERP systems.

The ideal candidate has strong communication, detail orientation, and the ability to manage multiple priorities in a fast-paced environment. In-person work offers hands-on training and opportunities for career growth.

Qualifications

• Minimum of three years of customer service, sales support, or administrative experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office and comfortable learning ERP and CRM systems.
• Interest in developing a long-term career in sales, marketing, or customer relationship management.

Responsibilities

• Review customer purchase orders and verify specifications, pricing, and order details before processing.
• Enter and maintain customer orders within the Company's ERP and CRM systems.
• Coordinate with Sales, Production, Shipping, and other departments to ensure accurate and timely order fulfillment.
• Respond to customer inquiries regarding order status, deliveries, and order-related questions.
• Prepare customer specification sheets, pricing quotations, sales reports, and other sales documentation.
• Assist with marketing initiatives, customer email campaigns, promotional materials, and marketing inventory.
• Maintain accurate customer records and sales activity within the Company's CRM system.
• Support the Sales team with administrative tasks while learning the sales process and customer relationship management.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

MS Office / Office suite

ERP/CRM systems

Customer service

Sales support

Tools

Microsoft Office (Outlook, Word, Excel)

ERP/CRM systems

Job description

Raco Steel Company is seeking a full-time Sales Assistant to join the growing sales team in the South Suburban Chicago area. The role supports order processing, customer inquiries, and sales/marketing activities while learning CRM and ERP systems.

The ideal candidate has strong communication, detail orientation, and the ability to manage multiple priorities in a fast-paced environment. In-person work offers hands-on training and opportunities for career growth.