In-Office Relationship Banker: Grow Client Impact

Bank of America; Kyle (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is looking for a customer-focused professional to engage clients in the lobby, educate them on self-service options, and process cash transactions with precision. The role emphasizes building trust, understanding financial needs, and connecting clients with appropriate solutions.

The position requires a proactive, energetic self-starter who can work collaboratively, adapt to new tools, and maintain high standards of service in an in-office environment.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Collaborates effectively to build relationships and deliver results.
• Confident in identifying solutions and educating clients on banking options.
• Able to learn new information and technology platforms, including self-service tools.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Develop deep conversations to understand financial goals and connect clients to solutions.
• Build relationships to meet clients' financial needs and drive client experience.
• Follow established processes and comply with laws and regulations.

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Client Experience Branding

Prospecting

Referral Management

Business Development

Education

Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.

Job description

Bank of America is looking for a customer-focused professional to engage clients in the lobby, educate them on self-service options, and process cash transactions with precision. The role emphasizes building trust, understanding financial needs, and connecting clients with appropriate solutions.

The position requires a proactive, energetic self-starter who can work collaboratively, adapt to new tools, and maintain high standards of service in an in-office environment.