In-Office Part-Time Inbound Call Center Agent

NotifyMD; Chesapeake (VA); On-site; USD 20,000 - 28,000; Part time

Job summary

notifyMD is seeking a Part-Time Call Center Agent to work in-office in Chesapeake, VA. The role focuses on inbound calls, accurate information capture, and timely messaging to healthcare practices and patients.

The successful candidate will have a High School Diploma or GED, be at least 18, and demonstrate fluent English, strong phone etiquette, and basic Windows skills. Training is provided, with a 24/7/365 support environment.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Excellent phone etiquette and strong English communication.

Responsibilities

• Inbound call handling with a warm, professional demeanor.
• Capture information, document notes, and route urgent messages.
• Navigate internal call-management tools and databases to resolve inquiries.
• Meet operational metrics for quality, attendance, and schedule adherence.
• Listen to understand caller needs and provide clear guidance.
• Collaborate with team leads to improve call protocols.

Skills

Fluent English

Phone etiquette

Windows basics

Typing 35 WPM

Education

High School Diploma or GED

Job description

notifyMD is seeking a Part-Time Call Center Agent to work in-office in Chesapeake, VA. The role focuses on inbound calls, accurate information capture, and timely messaging to healthcare practices and patients.

The successful candidate will have a High School Diploma or GED, be at least 18, and demonstrate fluent English, strong phone etiquette, and basic Windows skills. Training is provided, with a 24/7/365 support environment.