In-Office Operations Leader — Assistant Director

Cornerstone Caregiving; Peabody (MA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

PTO 12 days

Phone stipend

Benefits & Bonus opportunities

Job summary

Cornerstone Caregiving in Peabody, MA, seeks an Assistant Operating Director (AOD) to lead in-office operations and scheduling while supporting the Operating Director. This key leadership role emphasizes team coaching, staff development, and operational excellence across our growing network.

You will oversee client care quality and staff performance, participate in onboarding, and ensure compliant, efficient daily operations with a drive for service excellence.

Qualifications

• Bachelor’s degree preferred but not required; high school diploma or equivalent acceptable.
• 2+ years in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within healthcare or home care.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Lead in-office operations and schedule oversight.
• Coach and develop in-office staff; manage performance.
• Oversee onboarding of new office managers.
• Conduct weekly 1:1 check-ins and performance reviews.
• Oversee client scheduling and respond to escalations.
• Ensure state-required supervisory visits where applicable.
• Maintain documentation aligned with Cornerstone policies.

Skills

Leadership

Staff supervision

Scheduling

Recruiting

Communication

Education

Bachelor's degree

High school diploma

Tools

Google Workspace

Job description

Cornerstone Caregiving in Peabody, MA, seeks an Assistant Operating Director (AOD) to lead in-office operations and scheduling while supporting the Operating Director. This key leadership role emphasizes team coaching, staff development, and operational excellence across our growing network.

You will oversee client care quality and staff performance, participate in onboarding, and ensure compliant, efficient daily operations with a drive for service excellence.