In-Office Operations Leader & People Developer

Cornerstone Caregiving; Lynchburg (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

12 days PTO

Phone stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director (AOD), a key leadership role and the second-in-command to the Operating Director. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base.

If you thrive in a fast-paced environment, enjoy developing people, and bring strong organizational and operational excellence, this role is for you.

Qualifications

• Bachelor’s degree preferred, high school diploma or equivalent required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience in healthcare or home care.
• Ability to work autonomously in a fast-paced environment.
• Capable of managing multiple priorities and shifting needs.

Responsibilities

• Serve as primary in-office partner to the Operating Director, guiding daily operations and maintaining a cohesive work environment.
• Lead, coach, and support in-office staff; reinforce company standards, values, and culture.
• Onboard and train new office managers with clarity and confidence.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary actions as needed.
• Share on-call rotation with office leadership and oversee payroll notes, shift verification, and operations updates.

Skills

Leadership

Operations management

Staff supervision

Recruiting & training

HR experience

Autonomy

Education

Bachelor's degree preferred

High school diploma or equivalent

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director (AOD), a key leadership role and the second-in-command to the Operating Director. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base.

If you thrive in a fast-paced environment, enjoy developing people, and bring strong organizational and operational excellence, this role is for you.