In-Office Operations Leader — Assistant Director

Cornerstone Caregiving; Hazleton (Luzerne County); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Benefits & Bonus Opportunities

12 days PTO

Phone stipend

Growth opportunities

Job summary

Cornerstone Caregiving in Hazleton, PA is seeking an Assistant Operating Director (AOD), a key leadership role overseeing in-office operations, scheduling, staff support, and client care quality. This full-time position reports to the Operating Director and is central to ensuring high standards of service as the company grows nationwide.

Ideal candidates have 2+ years in management, experience hiring/training staff, and the ability to work autonomously in a fast-paced environment.

Qualifications

• Bachelor’s Degree preferred but not required.
• 2+ years of experience in management, leadership operations, or human resources.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience within the healthcare or home care industry.
• Ability to work autonomously in a fast-paced environment.
• Comfort managing multiple priorities and shifting needs throughout the day.

Responsibilities

• Serve as Operating Director’s primary in-office partner, driving daily operations and maintaining a cohesive work environment.
• Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
• Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
• Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
• Share on-call rotation with office leadership.
• Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
• Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
• Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Skills

Leadership

Operations management

Staff development

Communication

Scheduling

Education

Bachelor's degree preferred

Tools

Google Workspace

Job description

Cornerstone Caregiving in Hazleton, PA is seeking an Assistant Operating Director (AOD), a key leadership role overseeing in-office operations, scheduling, staff support, and client care quality. This full-time position reports to the Operating Director and is central to ensuring high standards of service as the company grows nationwide.

Ideal candidates have 2+ years in management, experience hiring/training staff, and the ability to work autonomously in a fast-paced environment.