In-Office Medical Records Specialist (Mon-Fri)

Pennant Group; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) matching

Employee Assistance Program

FSA / HSA

Life Insurance

Pet Insurance

Employee Referral Program

Job summary

Emblem Home Health & Hospice is hiring a Medical Records Specialist for a full-time, in-office position with a Monday–Friday schedule. The role supports care teams by ensuring accuracy, confidentiality, and regulatory compliance across clinical records.

The specialist will manage daily records operations, oversee audits, and maintain the clinical records system while providing backup support to intake and front office teams as needed. Experience in home health or hospice is preferred.

Qualifications

• At least 1 year of experience in clinical records management (home health or hospice preferred).
• Working knowledge of healthcare regulations and information systems.
• Excellent organizational, communication, and follow‑through skills.
• Ability to work independently while supporting a collaborative team.
• Professional discretion and commitment to confidentiality.

Responsibilities

• Manage daily clinical records operations and oversee the clinical records process.
• Ensure compliance with state, federal, and regulatory requirements.
• Safeguard patient confidentiality through secure record controls and monitoring.
• Conduct post‑discharge administrative record audits and elevate issues appropriately.
• Track and follow up on unsigned physician orders to ensure timely compliance.
• Maintain and support the clinical records information system, including upgrades.
• Provide backup support to intake and front office teams as needed.
• Assist with authorized record requests and general administrative duties.

Skills

Clinical records management

Organizational skills

Communication

Independence

Confidentiality

Healthcare regulations

Tools

Healthcare information systems

Job description

Emblem Home Health & Hospice is hiring a Medical Records Specialist for a full-time, in-office position with a Monday–Friday schedule. The role supports care teams by ensuring accuracy, confidentiality, and regulatory compliance across clinical records.

The specialist will manage daily records operations, oversee audits, and maintain the clinical records system while providing backup support to intake and front office teams as needed. Experience in home health or hospice is preferred.