Medical Records Specialist

The Pennant Group; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

Paid Time Off

401(k) matching

Employee Assistance Program

FSA / HSA

Life Insurance

Pet Insurance

Employee Referral Program

Job summary

Emblem Home Health & Hospice, part of The Pennant Group, is hiring a Medical Records Specialist for a full-time, in-office role with a Monday-Friday schedule in the Chandler/Phoenix area. You will manage daily clinical records, ensure confidentiality, and support care teams while maintaining compliance with healthcare regulations.

The role requires at least 1 year of clinical records management experience and strong organizational, communication, and confidentiality skills.

Qualifications

• At least 1 year of experience in clinical records management (home health or hospice preferred).
• Working knowledge of healthcare regulations and information systems.

Responsibilities

• Manage daily clinical records operations and oversee the clinical records process.
• Ensure compliance with state, federal, and regulatory requirements.
• Safeguard patient confidentiality through secure record controls and monitoring.
• Conduct post-discharge administrative record audits and elevate issues appropriately.
• Track and follow up on unsigned physician orders to ensure timely compliance.
• Maintain and support the clinical records information system, including upgrades.
• Provide backup support to intake and front office teams as needed.
• Assist with authorized record requests and general administrative duties.

Skills

Organizational skills

Communication

Attention to detail

Independent work

Job description

Join a Team That Puts YOU First! At Emblem Home Health & Hospice, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be! *This is a full time, in-office position, offering a Monday-Friday schedule! As the Medical Records Specialist, you’ll ensure accuracy, confidentiality, and compliance across our clinical records, supporting care teams and making a meaningful impact behind the scenes.

Our Commitment To You

• Stability & Purpose: Be an essential part of a mission-driven healthcare organization.
• Supportive Team Environment: Collaborate with clinical teams and leadership who value your expertise.
• Career Growth: Expand your knowledge of healthcare regulations, systems, and operations.

Your Impact

• Manage daily clinical records operations and oversee the clinical records process.
• Ensure compliance with state, federal, and regulatory requirements.
• Safeguard patient confidentiality through secure record controls and monitoring.
• Conduct post-discharge administrative record audits and elevate issues appropriately.
• Track and follow up on unsigned physician orders to ensure timely compliance.
• Maintain and support the clinical records information system, including upgrades.
• Provide backup support to intake and front office teams as needed.
• Assist with authorized record requests and general administrative duties.

Requirements

• At least 1 year of experience in clinical records management (home health or hospice preferred).
• Working knowledge of healthcare regulations and information systems.
• Excellent organizational, communication, and follow-through skills.
• Ability to work independently while supporting a collaborative team.
• Professional discretion and commitment to confidentiality.

Benefits

• Medical / Dental / Vision Insurance
• Paid Time Off
• 401(k) matching
• Employee Assistance Program
• FSA / HSA
• Life Insurance
• Pet Insurance
• Employee Referral Program

The employer for this position is stated in the job posting.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.

More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Emblem Healthcare is comprised of people who are committed to serving others. We understand that home health and hospice services are a benefit that is not ours, but yours. We’re here to serve you and your family in a way that is life changing. It is our privilege to walk this journey with you.

We call Chandler, AZ home; however, we service all of Maricopa County, having satellite offices in multiple locations.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.