In-Office Insurance Sales & Service Pro

Fred Loya Insurance Agency; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Fred Loya Insurance Agency in Atlanta seeks a full-time customer service representative to assist customers, answer policy questions, accept payments, and process transactions.

The role involves identifying needs, following up on quotes, renewals, and cancellations, and supporting marketing for new business as needed. A high school diploma and basic computer literacy are required; bilingual English/Spanish is helpful.

Qualifications

• Computer literate from basic to intermediate skills.
• Bilingual English/Spanish is helpful.
• Excellent communication skills and ability to provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsibilities

• Sales and customer service to internal and external customers.
• Answers questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.

Skills

Communication skills

Bilingual English/Spanish

Customer service oriented

Assertive

Education

High School Diploma

Tools

Computer literacy

Job description

Fred Loya Insurance Agency in Atlanta seeks a full-time customer service representative to assist customers, answer policy questions, accept payments, and process transactions.

The role involves identifying needs, following up on quotes, renewals, and cancellations, and supporting marketing for new business as needed. A high school diploma and basic computer literacy are required; bilingual English/Spanish is helpful.