Bilingual CSR Sales Representative (Full-Time)

Fred Loya Insurance Agency; Savannah (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Fred Loya Insurance Agency in Savannah, GA is seeking a full-time insurance customer service/sales associate. The role involves selling, delivering courteous service to customers, answering policy questions, accepting payments, and processing transactions.

Responsibilities include identifying customer needs, following up on quotes, renewals, and cancellations, supporting marketing for new business, maintaining a tidy office, and performing FNOL vehicle inspections and photos as needed.

Qualifications

• Computer literacy from basic to intermediate levels.
• Bilingual English/Spanish is helpful.
• Excellent communication skills and ability to provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsibilities

• Sales and professional customer service to internal and external clients.
• Answer questions regarding customers’ policies.
• Accept payments and process transactions.
• Identify customer needs related to policies.
• Follow up on quotes, renewals, and cancellations.
• Support marketing initiatives for new business as needed.
• Maintain a neat, organized workspace.
• FNOLs (vehicle inspections) and photos when required.
• Bank deposits.

Skills

Computer literacy

Bilingual English/Spanish

Excellent communication skills

Education

High School Diploma

Previous customer service experience helpful

Job description

Fred Loya Insurance Agency in Savannah, GA is seeking a full-time insurance customer service/sales associate. The role involves selling, delivering courteous service to customers, answering policy questions, accepting payments, and processing transactions.

Responsibilities include identifying customer needs, following up on quotes, renewals, and cancellations, supporting marketing for new business, maintaining a tidy office, and performing FNOL vehicle inspections and photos as needed.