In-Office Immigration Client Service Coordinator

Greenberg Traurig; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Greenberg Traurig in Atlanta is seeking a Client Service Coordinator for the Immigration Practice Group to support attorneys, paralegals and staff in a fast-paced, high-volume environment, ensuring accuracy and timely delivery of work.

The role emphasizes strong communication, problem-solving, and initiative, with responsibilities including document uploads, case initiation, file management, calendar maintenance, travel arrangements, and liaison across teams.

Qualifications

• Bachelor's degree preferred.
• 1-3 years experience supporting multiple people
• Prior immigration experience and/or law firm experience is desired
• Customer service experience

Responsibilities

• Updates information and uploads documents into an immigration case management system
• Assists attorneys or paralegals with case initiation
• Maintains, updates and organizes client files and drafts visas
• Performs data entry and data integrity
• Maintains reports and monitors immigration expiration dates
• Composes engagement letters as requested
• Manages caseload and travel arrangements; processes expense reports
• Supports other department activities as needed

Skills

Attention to detail

Time management

Independent worker

Problem-solving

Communication skills

Professional demeanor

Team collaboration

Multitasking

Education

Bachelor's degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Case management software

AI tools awareness

Job description

Greenberg Traurig in Atlanta is seeking a Client Service Coordinator for the Immigration Practice Group to support attorneys, paralegals and staff in a fast-paced, high-volume environment, ensuring accuracy and timely delivery of work.

The role emphasizes strong communication, problem-solving, and initiative, with responsibilities including document uploads, case initiation, file management, calendar maintenance, travel arrangements, and liaison across teams.