In-Office Health Insurance Support Specialist

Fuego Leads, LLC; Fort Lauderdale (FL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Competitive compensation

Paid training from leadership team

Career development opportunities

Monthly team lunches

Job summary

Allied Services Group is seeking a Customer Service/Verification Representative to join our Fort Lauderdale office. This part-time role may transition to full-time, focusing on helping customers, verifying information, and processing plan enrollments.

You will document interactions in CRM, schedule payments, and ensure compliance, with an emphasis on maintaining quality scores above 85%.

Qualifications

• Strong verbal communication and active listening essential.
• Excellent reading comprehension required.
• Accurate documentation skills must be demonstrated.
• Ability to learn health insurance terminology and processes.
• Prior customer service or call center experience preferred.
• Follow regulatory guidelines and ensure compliant handling.

Responsibilities

• Answer incoming calls and assist customers with questions.
• Verify customer information and confirm plan selections.
• Document customer interactions in CRM and enrollment systems.
• Schedule and process premium payments.
• Maintain 85%+ quality/compliance scores.

Skills

Strong verbal communication

Reading comprehension

Accurate documentation

Problem-solving

Organizational skills

Tech literacy

Customer service experience

Fast-paced environment

Health insurance terminology

Tools

CRM software

Enrollment systems

Job description

Allied Services Group is seeking a Customer Service/Verification Representative to join our Fort Lauderdale office. This part-time role may transition to full-time, focusing on helping customers, verifying information, and processing plan enrollments.

You will document interactions in CRM, schedule payments, and ensure compliance, with an emphasis on maintaining quality scores above 85%.