In-Office Emergency Communications Dispatcher

California Department of State Hospitals; Napa (CA); On-site; USD 52,000 - 82,000; Full time

Job summary

California Department of State Hospitals in Napa seeks a Communications Operator to manage radio dispatches, monitor incidents, and coordinate protective services. The role requires calm composure under stress, precise instruction following, and rapid note-taking during emergencies.

Responsibilities include prioritizing calls, translating spoken information into actions, and maintaining clear radio transmissions in a high-pressure environment at the Napa facility.

Qualifications

• Ability to work under stress and maintain composure.
• Follow instructions precisely and act quickly in emergencies.
• Translate audio input into the correct actions.
• Read, write rapidly, and maintain legible notes.
• Ability to multitask while handling calls.

Responsibilities

• Operate radio communications equipment to dispatch responses.
• Monitor and document incidents accurately.
• Prioritize calls and coordinate protective services.
• Maintain clear, concise radio transmissions.

Skills

Dispatch experience

Ability to work under stress

Communication skills

Multitasking

Job description

California Department of State Hospitals in Napa seeks a Communications Operator to manage radio dispatches, monitor incidents, and coordinate protective services. The role requires calm composure under stress, precise instruction following, and rapid note-taking during emergencies.

Responsibilities include prioritizing calls, translating spoken information into actions, and maintaining clear radio transmissions in a high-pressure environment at the Napa facility.