COMMUNICATIONS OPERATOR

California Department of State Hospitals; Napa (CA); Vor Ort; USD 52.000 - 82.000; Vollzeit

Zusammenfassung

California Department of State Hospitals in Napa seeks a Communications Operator to manage radio dispatches, monitor incidents, and coordinate protective services. The role requires calm composure under stress, precise instruction following, and rapid note-taking during emergencies.

Responsibilities include prioritizing calls, translating spoken information into actions, and maintaining clear radio transmissions in a high-pressure environment at the Napa facility.

Qualifikationen

• Ability to work under stress and maintain composure.
• Follow instructions precisely and act quickly in emergencies.
• Translate audio input into the correct actions.
• Read, write rapidly, and maintain legible notes.
• Ability to multitask while handling calls.

Aufgaben

• Operate radio communications equipment to dispatch responses.
• Monitor and document incidents accurately.
• Prioritize calls and coordinate protective services.
• Maintain clear, concise radio transmissions.

Kenntnisse

Dispatch experience

Ability to work under stress

Communication skills

Multitasking

Jobbeschreibung

Position Details

Job Code #: JC-527621

Position #(s): 480-561-1670-000

480-561-1670-004

Working Title: Communications Operator

Classification: COMMUNICATIONS OPERATOR

$4,690.00 - $6,459.00 A

$5,307.00 - $7,306.00 B

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Napa County

Telework: In Office

Job Type: Permanent, Full Time

Facility: Department of State Hospitals - Napa

Job Description And Duties

***If you previously applied to this Job posting you do not need to submit another application***

DSH-Napa Protective Services have multiple openings for a permanent full-time Communications Operator position. Interested candidates must have the ability to work under stress and maintain composure; follow instructions precisely; listen and translate what is heard into the appropriate action; adapt quickly to a variety of situations; act in an emergency situation; write rapidly and legibly; perform several functions simultaneously; read and comprehend at the level required for the job; establish priorities and take appropriate action; extract critical information from incoming calls; recall a variety of situations and retain information. Experience in dispatching work involving the operation of radio communications equipment/systems is highly desirable.

Two cut-off dates are set for application submission:

10/23/2026

11/9/2026

Per CCR 249.3, this job control may be used to fill subsequent vacancies

Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For more information visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

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You will find additional information about the job in the Duty Statement .

Department Information

Founded in 1875, Napa State Hospital is the only state hospital in Northern California for persons struggling with severe mental illness. Classified as a low to moderate security facility, the hospital has a bed capacity to treat up to 1,362 patients on an attractive campus with treatment units located on 138 acres. Staff is dedicated and committed to delivering high quality, cost-effective, professional services and specialized programs in an environment that promotes continuous improvements in treatment for individuals with mental disabilities.

Department Website: https://www.dsh.ca.gov