In-Office eCommerce Team Member II – Growth & Mentoring

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation

Holiday

Sick Leave

Bereavement Leave

Employee Assistance Program

Descripción de la vacante

Goodwill Industries of Middle Tennessee, Inc. in Nashville, TN seeks an in-person eCommerce Team Member II to support leadership in achieving site goals. The role requires proficiency in 3–5 production or support roles within eCommerce and mentoring teammates in a non-supervisory capacity.

The position emphasizes safety, quality, and timely product flow with a culture of teamwork, respect, and empowerment. Daily duties include photographing items, applying SEO, and processing orders in a

Formación

• Education: High School Diploma or GED preferred.
• Experience: 1 year of eCommerce experience in a donation-based environment preferred.
• Computer: Moderate computer experience in programs related to eCommerce work processes.
• Willingness to learn new skills and apply them in daily work.
• Demonstrated excellence working with diverse backgrounds, abilities, and ethnicities in a team.
• Proficient computer and/or mobile device skills for eCommerce daily operations.

Responsabilidades

• Sorts and prepares incoming products for online sale according to department guidelines.
• Identifies concerns, trends, and opportunities regarding incoming products.
• Communicates feedback to store agents in a respectful and professional manner.
• Takes representative photographs conveying product information and condition details.
• Uses SEO keywords in auction titles and descriptions.
• Inspects donations for quality and suitability for online sales.
• Stocks, picks, packages, and ships products according to guidelines.
• Handles customer inquiries per department guidelines and reports trends to leadership.

Conocimientos

High attention to detail

Customer focus

Teamwork

Willingness to learn

Strong work ethic

Educación

High School Diploma or GED

Herramientas

eCommerce software

Descripción del empleo

Goodwill Industries of Middle Tennessee, Inc. in Nashville, TN seeks an in-person eCommerce Team Member II to support leadership in achieving site goals. The role requires proficiency in 3–5 production or support roles within eCommerce and mentoring teammates in a non-supervisory capacity.

The position emphasizes safety, quality, and timely product flow with a culture of teamwork, respect, and empowerment. Daily duties include photographing items, applying SEO, and processing orders in a