eCommerce Operations Associate I - Nashville (In-Person)

Goodwill Industries of Middle Tennessee, Inc.; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health and Prescription Insurance

403(b) Retirement Plan

Paid Vacation, Holiday & Sick Leave

Paid Bereavement Leave

Employee Assistance Program

Job summary

Goodwill Industries of Middle Tennessee, Inc. is seeking an in-person E-commerce Team Member I in Nashville. This role supports the online sales process by sorting, photographing, listing products, and fulfilling orders with attention to detail and safety.

Team members work across production tasks to meet quotas and uphold Goodwill values. The position emphasizes learning, collaboration, and dependable attendance in a fast-paced environment.

Qualifications

• Education: None required.
• Experience with basic computer skills and/or mobile devices for product research and/or taking detailed product photos.
• Willingness to learn, follow directions, and work in a diverse, team-oriented environment.
• Retail, production or hospitality management experience is preferred.

Responsibilities

• Sort and prepare incoming products for online sale per department guidelines.
• Take representative product photos and ensure accurate condition details.
• Use SEO keywords in auction titles and include product information in descriptions.
• Evaluate donations for online sale suitability and quality.
• Stock, pick, pack, and ship products according to guidelines.
• Assist customers with inquiries according to department guidelines.
• Maintain a clean, organized workstation and comply with safety standards.
• Flex between tasks and departments as needed with a positive attitude.

Skills

Attention to Detail

Teamwork

Strong Work Ethic

Customer Focus

Communication Skills

Safety Awareness

Basic Computer Skills

Mobile Device Use

Tools

Basic Computer Skills

Mobile Device Use

Job description

Goodwill Industries of Middle Tennessee, Inc. is seeking an in-person E-commerce Team Member I in Nashville. This role supports the online sales process by sorting, photographing, listing products, and fulfilling orders with attention to detail and safety.

Team members work across production tasks to meet quotas and uphold Goodwill values. The position emphasizes learning, collaboration, and dependable attendance in a fast-paced environment.