Detail-Oriented In-Office Logistics Dispatcher

Diakon Logistics, Inc.; Colonial Heights (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with match

Paid vacations and holidays

Job summary

Diakon Logistics, Inc. seeks a detail-oriented Dispatcher to coordinate with delivery teams and support customers in an in-office, full-time role in Virginia.

The position emphasizes strong organizational skills, data entry accuracy, and effective communication to keep daily operations running smoothly. The ideal candidate has experience in dispatch/logistics or customer service, with proficiency in Excel and MS Office.

Qualifications

• Experience in dispatch, logistics, or customer service preferred.
• Excellent computer skills with MS Office.
• Strong attention to detail and data accuracy.

Responsibilities

• Monitor routes and maintain regular communication with delivery teams to ensure high-level customer service
• Provide responsive customer support by taking calls and developing solutions to address potential issues
• Record detailed notes and information in the delivery system with accuracy and thoroughness
• Communicate solutions and updates to other departments and office staff as needed
• Maintain meticulous records and ensure data entry accuracy

Skills

Data entry

Organizational skills

Communication skills

Multitasking

In-office work

Education

College education preferred

Tools

Excel

Job description

Diakon Logistics, Inc. seeks a detail-oriented Dispatcher to coordinate with delivery teams and support customers in an in-office, full-time role in Virginia.

The position emphasizes strong organizational skills, data entry accuracy, and effective communication to keep daily operations running smoothly. The ideal candidate has experience in dispatch/logistics or customer service, with proficiency in Excel and MS Office.