In-Office Customer Support Pro - Alsip

R&R Human Resources Solutions; Alsip (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

R&R Human Resources Solutions, located in Alsip, IL, is seeking a motivated Customer Service Representative. This role requires interaction with customers to support inquiries and resolve issues. Candidates should possess excellent customer service skills and the ability to work under pressure.

The position is full-time and in-person, with hours from Monday to Friday, 9:30am to 6:00pm. The ideal candidate will also have a high school diploma or GED and some experience in customer service.

Qualifications

• Six months of experience in retail or customer service preferred.
• Ability to calculate figures such as discounts, commissions, and percentages.
• Ability to solve practical problems and interpret instructions.

Responsibilities

• Interact with customers via telephone, email, or in person.
• Collect and enter orders for products or services.
• Field customer questions and problems.
• Maintain customer accounts and records.
• Ensure resolution of customer issues.

Skills

Excellent customer service skills

Ability to communicate effectively in English

Basic math skills

Education

High school diploma or GED

Job description

R&R Human Resources Solutions, located in Alsip, IL, is seeking a motivated Customer Service Representative. This role requires interaction with customers to support inquiries and resolve issues. Candidates should possess excellent customer service skills and the ability to work under pressure.

The position is full-time and in-person, with hours from Monday to Friday, 9:30am to 6:00pm. The ideal candidate will also have a high school diploma or GED and some experience in customer service.