Part-time Customer Service Specialist - Call Center Shift

Ardmore Roderick; Chicago (IL); On-site; USD 30,000 - 50,000; Part time

Job summary

Ardmore Roderick is looking for a Customer Service 1 in Chicago, IL. This role involves supporting customers by providing innovative solutions and ensuring stakeholder satisfaction. The ideal candidate will have 3 years of customer service experience and be proficient in Windows and Microsoft Office.

Key responsibilities include resolving inquiries effectively and maintaining high-quality customer service. The position offers a part-time schedule for students pursuing a college degree.

Qualifications

• 3 years’ experience in a customer service solutions-oriented environment.
• Experience in a Windows and Microsoft Office environment required.

Responsibilities

• Deliver innovative service solutions to increase stakeholder satisfaction.
• Resolve customer inquiries on first contact using creative problem solving.
• Document corrective measures to ensure prompt resolution of customer inquiries.

Skills

Customer Service

Call Center Operations

Problem Solving

Communication

Education

High school graduate or GED

Tools

Windows

Microsoft Office

CRM Software

Job description

Ardmore Roderick is looking for a Customer Service 1 in Chicago, IL. This role involves supporting customers by providing innovative solutions and ensuring stakeholder satisfaction. The ideal candidate will have 3 years of customer service experience and be proficient in Windows and Microsoft Office.

Key responsibilities include resolving inquiries effectively and maintaining high-quality customer service. The position offers a part-time schedule for students pursuing a college degree.