In-Office Customer Service Pro — Early Hours, 401(k) Match

E.H. Wolf & Sons, Inc.; Slinger (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) match from day one

Medical, dental and vision insurance

Up to 3 weeks of PTO and paid holidays

Job summary

E.H. Wolf & Sons, Inc. in Slinger, WI is hiring a friendly Customer Service Representative to assist fuel customers by phone and email, take orders, and ensure on-time deliveries. This in-office, full-time role offers daytime weekday hours and competitive hourly pay.

You’ll maintain customer accounts, update pricing, set up contracts, monitor deliveries, and back up teammates. Requirements include a high school diploma, strong communication, organization, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is required.
• Clear, professional communication by phone, email and writing.
• Strong organization and time management skills.
• Familiarity with Microsoft Office (Outlook/Excel/Word) or similar software.
• Ability to solve problems and calmly handle customer concerns.

Responsibilities

• Help customers by phone, email and online chat with questions, information and fuel orders.
• Keep customer accounts and information up to date in our system.
• Watch automatic-delivery customers’ needs so fuel arrives on time.
• Enter and update customer pricing.
• Set up fuel contracts and track gallons used by customers.
• Keep fuel delivery trucks’ maintenance/inspection schedules on track.
• Back up teammates in the department when they’re out.

Skills

Customer service

Communication

Organization

Time management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

E.H. Wolf & Sons, Inc. in Slinger, WI is hiring a friendly Customer Service Representative to assist fuel customers by phone and email, take orders, and ensure on-time deliveries. This in-office, full-time role offers daytime weekday hours and competitive hourly pay.

You’ll maintain customer accounts, update pricing, set up contracts, monitor deliveries, and back up teammates. Requirements include a high school diploma, strong communication, organization, and proficiency with MS Office.