Front Desk & Customer Support - Weekday Hours, Full Benefits

E.H. Wolf & Sons, Inc.; Slinger, Northern (WI, KY); Híbrido; USD 25.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Full benefits

401(k) match

Medical, dental and vision insurance

Paid holidays

Descripción de la vacante

E.H. Wolf & Sons in Slinger, WI seeks a friendly part-time receptionist who will greet customers, handle inquiries by phone/email or in person, and manage payments and deposits. The role offers full benefits and a 401(k) match from day one, with a daytime schedule Monday–Friday.

The position emphasizes accuracy in billing, mail handling, and data entry, with strong emphasis on customer service and organization in a family-owned setting.

Formación

• High school diploma or equivalent.
• Customer service experience required.
• Clear, friendly communication by phone, email and in person.
• Strong organization and time-management skills.
• Comfortable with Microsoft Office (Outlook, Excel, Word) or similar software.
• Able to calmly handle customer concerns.

Responsabilidades

• Greet customers, visitors and guests and direct them to the right person or place.
• Answer and route phone calls and take messages.
• Help customers by phone, email, online chat or in person with questions about our products and services.
• Receive and distribute mail, packages and deliveries.
• Gather and organize payments that come in by mail, online or by credit card, and balance the cash box.
• Prepare daily deposit spreadsheets and apply payments to customer invoices.
• Process billing for fuel deliveries and do other data entry.
• Update building door schedules for holidays and schedule changes, and back up teammates when they're out.

Conocimientos

Customer service

Communication

Organization

Problem solving

Time management

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

E.H. Wolf & Sons in Slinger, WI seeks a friendly part-time receptionist who will greet customers, handle inquiries by phone/email or in person, and manage payments and deposits. The role offers full benefits and a 401(k) match from day one, with a daytime schedule Monday–Friday.

The position emphasizes accuracy in billing, mail handling, and data entry, with strong emphasis on customer service and organization in a family-owned setting.