Customer Service Rep — Early-Day Schedule + 401(k) Match

E.H. Wolf & Sons; Slinger (WI); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

401(k) match

Medical, dental and vision insurance

Paid time off

Zusammenfassung

E.H. Wolf & Sons is seeking a friendly Customer Service Representative in Slinger, WI. This full-time, in-office role handles customer inquiries by phone, email, and chat, processes orders, maintains accounts, and ensures deliveries occur on time.

The position offers a steady daytime schedule and benefits. You will manage customer communications, enter orders, monitor pricing and contracts, and support the team to maintain accuracy and efficiency in fuel deliveries.

Qualifikationen

• High school diploma or equivalent.
• Customer service experience.
• Clear, professional communication by phone, email and in writing.
• Strong organization and time management skills.

Aufgaben

• Help customers by phone, email and online chat with questions, information and fuel orders.
• Keep customer accounts and information up to date in our system.
• Watch automatic-delivery customers’ needs so their fuel arrives on time.
• Enter and update customer pricing.
• Set up fuel contracts and track how many gallons customers have used.
• Keep our fuel delivery trucks’ maintenance and inspection schedules on track.
• Back up teammates in the department when they’re out.

Kenntnisse

Customer service

Communication

Time management

Microsoft Office

Problem solving

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

E.H. Wolf & Sons is seeking a friendly Customer Service Representative in Slinger, WI. This full-time, in-office role handles customer inquiries by phone, email, and chat, processes orders, maintains accounts, and ensures deliveries occur on time.

The position offers a steady daytime schedule and benefits. You will manage customer communications, enter orders, monitor pricing and contracts, and support the team to maintain accuracy and efficiency in fuel deliveries.