Billing Specialist

Wright Service; West Des Moines (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

ESOP

Paid time off

Parental leave

Life insurance

Volunteer time

Job summary

Wright Service Corp. in Iowa is seeking a Billing Specialist I to process invoices, reconcile accounts, and assist customers with billing inquiries. You will ensure accuracy and timeliness while supporting the billing team.

Ideal candidates have a high school diploma and 0–2 years in billing or accounts receivable; familiarity with Microsoft Office and Workday is preferred. This role emphasizes customer service and attention to detail within a growing, employee-owned company.

Qualifications

• High school diploma or equivalent; associate degree in Accounting/Finance preferred.
• 0–2 years of billing, accounts receivable, or related administrative experience.
• Familiarity with Microsoft Office and basic knowledge of Workday preferred.

Responsibilities

• Process customer invoices accurately and timely.
• Review billing sheets for accuracy of time, quantity, and projects.
• Input data into customer billing portals.
• Resolve minor discrepancies and perform account reconciliations.
• Collaborate with Accounts Receivable to resolve invoice or payment issues.
• Provide excellent customer service and support.

Skills

Billing

Accounts Receivable

Microsoft Office

Customer service

Data entry

Communication

Education

High school diploma

Accounting/Finance degree

Tools

Workday

Excel

Billing software

Job description

About Wright Service Corp:

Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services.

The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group℠, Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements.

Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.

Job Summary:

The Billing Specialist I is responsible for processing invoices, reconciling accounts, and assisting customers with billing inquiries. Ensures accuracy and timeliness of billing activities while maintaining positive customer relationships. The Billing Specialist I role focuses on routine billing tasks and provides foundational support for the billing team.

Essential Job Duties:

• Process customer invoices accurately and in a timely manner.
• Review billing sheets to ensure accuracy of time, quantity, and projects.
• Input information into customer billing portals.
• Correct data entry errors promptly.
• Perform account reconciliations and resolve minor discrepancies.
• Generate standard billing reports and assist with data entry for audits.
• Respond to routine billing inquiries and provide basic customer support.
• Work with internal teams, including Accounts Receivable, to resolve invoice or payment discrepancies.
• Assist field employees and operations as needed.
• Support and act in accordance with Wright’s culture of safety and employee ownership.
• Comply with all applicable laws, regulations, and company policies.
• Maintain regular and punctual attendance.
• Handle multiple assignments and special projects as assigned.

Knowledge, Skills & Ability Requirements:

• Willingness to develop understanding of company policies and procedures
• Ability to quickly understand, retain, and recall information, and efficiently research when needed.
• Must be skilled in using office equipment and have knowledge of Microsoft Office products
• Ability to maintain frequent contact with internal and external personnel while demonstrating professionalism and discretion
• Demonstrates good oral and written communication skills
• Must demonstrate excellent customer service skills
• Knowledge of all confidentiality requirements regarding employee records
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.

Education, Certification & Experience Requirements:

• High school diploma or equivalent required; Associate degree in Accounting, Finance, or Business preferred
• 0–2 years of billing, accounts receivable, or related administrative experience.
• Familiarity with Microsoft Office and basic knowledge of Workday preferred

Benefit Summary:

Full-Time employees within Wright Service Corp are eligible for the following:

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time
• And More...

Learn more at www.thewrightbenefits.com

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.