In-Office Banking Teller — Elevate Customer Experience

PNC; Burtonsville (MD); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life Insurance

Disability protection

401(k) with match

Educational assistance

Job summary

PNC in Burtonsville, Maryland, is seeking a full-time Teller to deliver a unique customer experience focused on improving financial wellbeing. You will process customer interactions, educate on options, and refer opportunities to branch staff while leveraging technology to assist customers.

The role emphasizes a strong focus on customer service, risk awareness, and adherence to policies. In-office position with incentive-based elements based on performance.

Qualifications

• Knowledge of banking products and services.
• Strong customer service and communication skills.
• Ability to educate customers and refer opportunities to branch staff.

Responsibilities

• Delivers a customer experience focused on financial wellbeing.
• Processes customer interactions and educates on options available.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Ensures teller and branch operations are accurate and efficient.
• Promotes PNC products leveraging technology and resources.

Skills

Customer Focused

Managing Risk

Digital Awareness

Problem Solving

Customer Service

Education

No Degree

Job description

PNC in Burtonsville, Maryland, is seeking a full-time Teller to deliver a unique customer experience focused on improving financial wellbeing. You will process customer interactions, educate on options, and refer opportunities to branch staff while leveraging technology to assist customers.

The role emphasizes a strong focus on customer service, risk awareness, and adherence to policies. In-office position with incentive-based elements based on performance.