In-Office Banking Advisor — Customer & Sales

WesBanco, Inc.; Bowie (MD); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with employer match

Flexible Spending Accounts

PTO and holidays

Job summary

WesBanco, Inc. in Bowie, MD seeks a Customer Service Advisor for an in-office role within the Bowie Banking Center. The CSA will deliver exceptional customer service, open deposit accounts, identify sales opportunities, and support both CSR and sales platforms as needed.

The role emphasizes customer relationship building, outbound onboarding, and promotion of bank products while following security procedures and bank policies. Requires a High School diploma and relevant experience.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of banking experience preferred.
• Minimum of 3 years of cash handling, sales or customer service experience required.

Responsibilities

• Identify referral opportunities.
• Open new deposit accounts and process transactions.
• Promote bank products and services and build relationships.
• Outbound calls for onboarding and prospecting Retail customers.
• Maintain security and audit procedures and comply with policies.

Skills

Cash Handling

Sales

Customer Service

Banking Experience

Education

High School Diploma or GED

Job description

WesBanco, Inc. in Bowie, MD seeks a Customer Service Advisor for an in-office role within the Bowie Banking Center. The CSA will deliver exceptional customer service, open deposit accounts, identify sales opportunities, and support both CSR and sales platforms as needed.

The role emphasizes customer relationship building, outbound onboarding, and promotion of bank products while following security procedures and bank policies. Requires a High School diploma and relevant experience.