In-Office Adminstrative Assistant

Medical Transportation Management; Honolulu (HI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health and Life Insurance Plans

Dental and Vision Plans

401(k) with company match

Paid Time Off and Holiday Pay

Maternity/Paternity Leave

Casual Dress Environment

Tuition Reimbursement

MTM Perks Discount Program

Leadership Mentoring Opportunities

Job summary

MTM Transit in Honolulu, HI is seeking an Administrative Assistant to provide clerical and administrative support on a full-time, in-office basis. You will handle reception, calls, data entry, and a range of clerical tasks while maintaining professionalism and teamwork.

The role requires strong communication, organization, and customer-service skills, with attention to confidentiality. The position offers benefits and a collaborative work environment within MTM Transit.

Qualifications

• High school diploma or GED required.
• 2 years customer service experience.
• 1 year administrative experience in a professional environment.

Responsibilities

• Provide comprehensive reception and phone coverage with professionalism.
• Forward calls to the appropriate person/department.
• Attend to administrative details and data entry; handle various requests.
• Greet staff and visitors in a pleasant, professional manner; project MTM's image.
• Adhere to MTM protocols and policies; maintain confidentiality.

Skills

Customer service

MS Word

MS Excel

Office Suite

Communication

Attention to detail

Confidentiality

Team collaboration

Education

High school diploma or GED

College degree, preferred

Tools

Office Suite

Phone systems

Job description

Description:

At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like:

The Administrative Assistant will work closely with the Program Manager or General Manager to provide clerical and administrative support. Duties may include phone calls (both outgoing and incoming calls), general clerical tasks, and data entry; handle numerous other customer requests, receptionist and administrative support.

Location:

1100 Ward Ave Ste 835 Honolulu, HI 96814

This is a fulltime and in-office position, Monday-Friday.

What you'll do:

• Provide comprehensive reception and phone coverage while maintaining a high level of professionalism
• Forward incoming calls to the appropriate person/department
• Attend to a variety of administrative details such as keeping informed of department activities
• Report promptly any complaints or unusual circumstances that may arise to Management
• Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes
• Ensure all staff and visitors are greeted in a pleasant and professional manner
• Project a professional image of MTM
• Use excellent customer service skills, establish and maintain effective working relationships with employees, agencies, participants, external partners, and the general public
• Communicate professionally with all levels of management internally and externally
• Regular attendance required for assigned shifts and as outlined by MTM's attendance policy
• Adhere to all MTM established protocols and policies

What you'll need:

Experience, Education & Certifications:

• High school diploma or G.E.D.
• 2 years customer service experience
• 1 year administrative experience in a professional environment

Skills:

• Must possess the ability to assess potential problems and make sound judgments around issues that may have an adverse effect on the business
• Knowledge of Microsoft Word, Microsoft Excel and other Office Suite products
• Ability to work well under pressure
• Ability to work independently and also collaboratively with others to achieve defined goals
• Excellent communication skills
• Outstanding analytical and organizational skills, with attention to detail
• Ability to maintain high level of confidentiality

Even better if you have...

• College degree, preferred
• 1 year experience working with the ADA and/or elderly population, preferred

What's in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay

• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Min Salary: $22/hr

Max Salary: $22/hr

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.

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