In-Network Referral Coordinator

Rhode Island Hospital; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

Rhode Island Hospital is seeking a Referral Coordinator to centrally manage routine referrals and build a trained staff to handle care coordination. Responsibilities include processing referrals within 48 hours, guiding patients to in-network providers, and maintaining a preferred provider list.

The role requires 3–5 years in a medical office, experience with referrals, and strong patient communication. Work hours are 8:30am–5:00pm, on-site in East Providence, RI.

Qualifications

• 3-5 years of medical office experience preferred.
• Experience with referrals and prior authorizations.
• Familiarity with eCW or similar EHR systems.

Responsibilities

• Manage referrals in eCW for all sites (Primary and Specialty).
• Ensure Referral Request form is completed.
• Acquire prior authorizations as needed.

Skills

Referral management

Prior authorization

Patient communication

EHR navigation

Team collaboration

Education

High school diploma or GED

Medical office certification

Tools

eCW

Job description

Rhode Island Hospital is seeking a Referral Coordinator to centrally manage routine referrals and build a trained staff to handle care coordination. Responsibilities include processing referrals within 48 hours, guiding patients to in-network providers, and maintaining a preferred provider list.

The role requires 3–5 years in a medical office, experience with referrals, and strong patient communication. Work hours are 8:30am–5:00pm, on-site in East Providence, RI.