Patient Referral & Access Coordinator

CharterCARE of Rhode Island; Providence (RI); On-site; USD 42,000 - 66,000; Full time

Job summary

CharterCARE Roger Williams Medical Center in Providence, RI, is seeking a Referral Coordinator to support the referral process and authorizations. You will review referrals, collect patient details, and coordinate with providers to ensure timely, correct referrals with strong customer service.

The role emphasizes collaboration with doctors’ offices and hospitals to enhance patient satisfaction. The position requires 4+ years in a medical office, high school diploma, and bilingual

Qualifications

• High School Diploma or equivalent is required.
• Advanced medical degree or certification is preferred.
• Bilingual Portuguese/Spanish strongly preferred.

Responsibilities

• Ensure the referral process meets departmental and system standards.
• Review incoming referrals for accuracy and reflect patient demographics and provider requests.
• Contact patients to gather additional information and obtain authorizations.
• Monitor referrals for timeliness and quality to ensure targets are met.
• Foster relationships with doctors' offices and hospitals and provide patient-focused service.

Skills

EHR management

Athena

Meditech

Infina

Interpersonal skills

Staff leadership

Multitasking

Communication

Confidentiality

Education

High School Diploma

Advanced medical degree/certification preferred

Job description

CharterCARE Roger Williams Medical Center in Providence, RI, is seeking a Referral Coordinator to support the referral process and authorizations. You will review referrals, collect patient details, and coordinate with providers to ensure timely, correct referrals with strong customer service.

The role emphasizes collaboration with doctors’ offices and hospitals to enhance patient satisfaction. The position requires 4+ years in a medical office, high school diploma, and bilingual